What Information We Hold and Why
When you register, we collect your name, email address, phone number and date of birth to verify your identity and keep your account secure. When you deposit or withdraw using bKash, Nagad or Rocket, we record the transaction reference and wallet number — enough to process
-
1
your request and resolve any dispute, nothing more. We also collect device identifiers, IP address and session logs to detect unauthorised access and maintain lobby performance. Cookies track your session state so the lobby remembers your last table or slot room without you logging in again.
-
2
We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited to what those rails require to complete the transfer. Your data is stored on servers with encryption at rest and in transit. Retention periods
-
3
vary by data type: transaction records are kept as long as required by applicable financial regulations in your jurisdiction, while session logs are purged on a rolling basis. Whether this policy applies to you depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.